Patients and Visitors Guide

We hope this online Patients and Visitors Guide will answer many of the questions you may have regarding an upcoming stay or outpatient procedure. If you have any questions not covered here, please contact the Admissions Department at 601-968-1393 or toll free at 1-888-598-2405, or via e-mail at admit@mbhs.org.

ATMs
Automatic teller machines (ATMs) from two local banks are located in the hospital lobby as well as one located in the cafeteria. :: back to top

Business Center
Daily newspapers are available for sale in the Cafeteria. A stamp machine, FAX machine, and two local bank automatic teller machines are located in the front lobby. :: back to top

Cafeteria Hours
The cafeteria, located off the main hospital lobby, is open to the public, as well as to hospital employees.
Cafeteria hours are:

  • Breakfast: 6:15 a.m. - 9:30 a.m.
  • Lunch: 11:00 a.m. - 1:30 p.m.
  • Dinner: 4:30 p.m. - 6:30 p.m.
  • Subway®: 8:00 a.m. - 2 a.m.
  • Snacks: 6:15 a.m. - 2:00 a.m.*

Seattle Drip Hours:
Two locations –
Medical Center lobby
Baptist for Women lobby
6 a.m. - 9:30 p.m., Monday through Friday
7 a.m. - 9:30 p.m., Saturday
Closed on Sundays

Call extension 1233 for daily cafeteria menu.

*closed between 2:00-6:15 a.m.; 10:00-10:30 a.m.; 6:30-7:00 p.m. and 10:00-10:30 p.m. :: back to top

Chapel Hours
A chapel for meditation, prayer, and worship is located on the first floor of the Medical Center near the administrative offices. The chapel is open to patients and visitors from 6 a.m. until 9 p.m. In addition, prayer rooms are located on floors 3, 5, and 6. Sunday morning worship services are conducted at 8 a.m. in the Chapel each Sunday. These services are broadcast to patient rooms on our closed circuit TV on Channel 38. :: back to top

Internet Access
Internet access is available throughout the hospital. Public wireless “hotspots” are located in patient areas, the main lobby and in the cafeteria. This service can be accessed on your laptop with an 802.llb compatible wireless network card. Registration is required and support is limited. Baptist also provides Internet access on PCs in our cafeteria and many patient/visitor waiting rooms. :: back to top

Meals
Because proper meals and diet are an important part of your care, our Food and Nutrition Services staff will follow your doctor's directions in preparing and serving your meals. If, while you are a patient, your meal schedule is interrupted for medical reasons, a tray will be provided for you when you are ready to eat. If you have questions, please ask the nurse to contact our Food and Nutrition Services department.:: back to top

Medications, Allergies and Herbal Supplements
It is important that you inform your doctor and nurse of any medications or herbal supplements you are taking or allergies you may have. You may bring medicines or a list of your medications with you. For your convenience, click here to download a form you can use to list your medications. A member of the healthcare team will review them when you are admitted to your room. It is recommended that you do not take your home medications while in the hospital. Medications brought from home may be locked up. This is for your safety.

Patients should not take IV and/or medication pumps outside the building or leave the nursing unit unescorted by hospital staff. :: back to top

Newspapers
Daily newspapers are available for sale in the Cafeteria. A stamp machine, fax machine and two local bank ATMs are located in the front lobby as well as one located in the cafeteria. :: back to top

NICU Visiting Hours
Visiting Hours in the NICU are 6:30 to 8 a.m. and 6:30 to 8 p.m. daily. Additional guidelines for visitation in this unit apply, so please ask the baby's nurse for complete details.

Parking
A patient/visitor parking garage is provided on the south side of the Medical Center behind the Medical Arts West Building. There is no charge for parking in the garage. All visitors and family members visiting in the hospital are asked to park in the parking garage. For your convenience, two elevators provide access to all levels of the garage, and a covered walkway joins the facility to the Medical Center. If you have difficulty walking, please ask for assistance. Security will provide transportation to and from the parking garage. :: back to top

Patient Safety
Your care and safety are our primary concerns. While you are at Baptist, please assist us by following these guidelines which have been established for your safety:

  • Please do not remove the identification band you received upon admission. It should be removed after discharge.
  • Utilize the nurse-call communication system to contact your nurse or the nursing station.
  • Never utilize a bedside or overbed table for support when getting in or out of bed.
  • Please do not attempt to adjust equipment in your room. Call the nursing station and someone will assist you with any necessary adjustments.
  • Please leave electrical appliances at home.
  • Always wear rubber-soled slippers when you are out of bed. These are available for purchase if you need them. Contact your nurse to request a pair.
  • Please wait for assistance when you are getting in or out of a wheelchair.

If you have concerns with the quality of care that is provided to you or your family, you should:

  • Speak with the supervisor on duty, the Clinical Director, Nurse Manager, Risk Manager, Vice President, or MBMC President (call 601-968-1000 or 601-968-5130) or contact the Office of Quality Monitoring at The Joint Commission (1-800-994-6610).

Safety Drills
We test certain life-safety systems periodically on all shifts. In any real emergency situation, your nurses will immediately notify and assist you.

Learn More About Patient Safety
For more information about patient safety, please click here to see the website of the Mississippi Patient Safety Coaltion.

:: Click here to watch a short patient safety video

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Security
Our Security staff is on duty 24 hours a day to assist you with any safety concerns you may have and to protect hospital property. Contact the Security Dispatcher at 601-968-1010 if you would like to request assistance, such as escort to your automobile, from Security. Officers can also provide transportation to and from the parking garage and other areas on campus for patients or visitors who find it difficult to walk. :: back to top

Smoking Policy
Baptist Health Systems is a tobacco-free organization. There is no designated area anywhere on this campus for the use of tobacco.The use of all tobacco products is prohibited. Thank you for being tobacco-free while you are here at Baptist.
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Snack Shop
The cafeteria is open for snack service from 6:15 a.m. until 2:00 a.m., closing briefly between 6:30-7:00 p.m. and 10:00-10:30 p.m. The lower level vending area is open 24 hours a day with snacks and drinks available. :: back to top

TV Services
For your entertainment, your room has been equipped with a color television set. In addition to local programming, other entertainment channels are available. Call extension 1490 for TV Service.

Free, educational, in-house TV programming is available 24 hours a day on Channels 41-46. These programs provide information that can help you and your family better-understand your condition and learn ways to meet your special healthcare needs. Channel 41 programming deals with general health topics and is broadcast on all units. Programming on Channels 42-46 deals with very specific health topics and is only shown on specialty nursing units. Music, time of day and general hospital information is broadcast between educational programs.

Sunday morning worship services are provided on Channel 38 at 8:00 am. :: back to top

Telephone Use
For local calls, dial “9-601” and then the desired number. There is no charge for local calls. To place a long distance call, dial “8” then “0” . This will connect you with the long distance operator who will place the call for you. For out-of-state operator assistance, dial "8" then "0" and "0." All long-distance calls must be made either collect or charged to your credit card or to your home phone. No calls will be charged to your room. :: back to top

Valuables
Please leave your valuables at home. If this is not possible, a Security officer will receive your valuables and place them in our safe. Baptist Medical Center is only responsible for valuables left in our safe. :: back to top

Visiting Hours
Patients in hospital rooms may receive visitors until 9:00 p.m. daily. The end of visiting hours will be announced over the intercom system.

Visiting privileges in the critical care units will be limited at specific periods of time. Patients in CVC, CCU, ICU and Neo-Natal Intensive Care areas will receive special visiting instructions.

Sibling visitation on the Mother/Baby unit is permitted from 9:00 a.m. to 9:00 p.m. when accompanied by father or other responsible adult.

Children are allowed to visit patients unless prohibited by the patient's physician or the nurse determines it could adversely affect the visitor or the patient.

Persons who are sick, including children, should not visit patients.

All visitors should follow any precaution signs posted on patients' doors.

All exterior doors are locked at 9:00 p.m. Anyone entering or exiting the building after this time must do so through the emergency room entrance. Security officers will contact the patient's charge nurse to verify that the patient can receive visitors, and issue a pass that the after-hours visitor is required to wear.

Visiting hours at the Restorative Care Hospital are scheduled. Check with the nurses station for a schedule. :: back to top

Weapons, Firearms
No weapons or firearms are permitted on the Medical Center campus. :: back to top
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