About Your Stay

On behalf of the entire Baptist family, we welcome you as our patient and guest.

It is our hope that while you are here, we can make you and your visitors as comfortable as possible. Your physician is one of more than 450 members of Baptist’s medical staff and will direct your clinical treatment. Additionally, many other people – some of whom you may never meet – will focus their attention on you. We are all here for the same purpose: to use our combined skills to provide you with the best possible care.

Your experience at Baptist is very important to us. We hope that while you are here you will alert us immediately if something needs our attention. To provide feedback or report a concern, please dial 601-968-1228 and someone will assist you.

This Guest & Visitor Guide is provided to answer your questions and help you understand Baptist’s services and policies. Thank you for choosing Baptist. It is our privilege to serve you.

Volunteers
Our volunteers are welcome members of the Baptist healthcare team, and you will probably be helped by at least one of them while you are in the hospital. You will recognize our volunteers by their uniform and nametag.

Volunteers donate many hours of service assisting patients within the hospital. Delivering flowers, mail and messages to patients, and serving at our information desks are just a few of the tasks they perform.

Membership in the Auxiliary is open to men and women who are interested in community service in a hospital setting. If you or a friend is interesting in joining, please call our Volunteer Services Department at extension 1210 for more information.

Before You Leave

• Your physician will write your discharge orders. After your nurse reviews the discharge instructions with you, you will receive a copy to take home. You may then have to wait for test results or confirmation for follow up appointments, which may impact your exact discharge time. Please talk to your nurse prior to making arrangements to go home. A patient escort will assist you with your discharge and take you by wheelchair to the entrance.
• Ask your nurse for any medications that may have been kept for you at the nurses’ station or prescriptions left by your physician.
• Make sure your room has been checked carefully for personal belongings by your nurse or family member.
• Ask your nurse for assistance in retrieving valuables you may have stored in the hospital safe.

We Want Your Feedback
Throughout Baptist, our caregivers strive to always deliver the best possible care. You may receive a patient experience survey in the mail and we would appreciate your response. Your feedback will help us learn more about what patients and family members experience and how we can improve the quality of our care.

Our nurses, physicians, volunteers and staff want to make sure you would definitely recommend Baptist to your friends and family so please take the opportunity to recognize or comment on our care. You may also provide recognition of your caregivers at www.mbhs.org/recognize.

Thank you for sharing your feedback with us. Whatever your future health care needs may be, we hope that you will give us the opportunity to serve you again.