This hospital has certain duties. The basic rights of patients involving expression, decision and action must be protected, and we must show concern for our patients' dignity and human relationships. This Hospital must work to make sure that these rights are upheld for our patients. This hospital also has the right to expect certain kinds of behavior from our patients. Patients, relatives, and friends should behave reasonably and correctly.
We hope that you have a positive experience while in the hospital. However, sometimes you or your family may want to express a problem or a concern. If you do, please contact:
I. In addition to the rights of adult patients, the needs of children/adolescents and they, with their parents/guardians, shall have the following rights:
1. Respect for: a. each child and adolescent as a unique individual. b. the care-taking role and individual response of the parent.
II. Provision for normal physical and physiological needs of a growing child to include: nutrition, rest, sleep, warmth, activity.
III. Consistent, supportive and nurturing care which: a. meets the emotional and psychosocial needs of the child. b. fosters open communication. c. encourages human relationships.
IV. Provision for self-esteem needs which will be met by attempts to give the child: a. the reassuring presence of a caring person, especially a parent. b. freedom to express feelings or fears with appropriate reactions. c. as much control as possible, over both self and situation. d. opportunities to work through experiences before and after they occur, verbally, in play or in other appropriate ways. e. recognition and reward for coping well during difficult situations.
V. Provision for varied and normal stimuli of life which contributes to cognitive, social, emotional and physical developmental needs.
VI. Information about what to expect prior to/during and following procedure/experience and support in coping with it.
VII. Participation of children/families in decisions affecting their own medical treatment.
VIII. Minimization of hospital stay duration by recognizing discharge planning needs.
Parents/family shall have the responsibility for: a. continuing their parenting role to the extent of their ability. b. being available to participate in decision-making and providing staff with knowledge of parents/family whereabouts.
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