Baptist is committed to treating all patients equally, with dignity, respect and compassion. We provide medical services in anticipation of payments by patients and/or those financially responsible for patients in exchange for medical treatments rendered. As a service to our patients, we work with them to determine if they qualify for federal, state and/or local healthcare programs.
Baptist is dedicated to providing compassionate, high-quality care for patients while keeping with the three-fold ministry of Christ - healing, preaching and teaching. In accordance with our mission, BMHCC has two separate policies for allocating assistance to uninsured and underinsured patients. The Hospital Financial Assistance Policy outlines our program for technical and/or hospital-based charges. The Financial Assistance Policy for Professional Services summarizes the process for physician procedures and services
View a list of answers to Frequently Asked Questions (FAQ).
Baptist established a Hospital Financial Assistance Policy to help patients who have an established need for assistance in paying for emergency and medically necessary care. Locations participating in this program include all Baptist Hospitals, the Mississippi RuralHealth Clinics, provider-based clinics, Baptist Hospice and the Oxford Diagnostic Center.
In order to consistently apply assistance to all of the communities we serve, patients must fully comply with the application process. To determine your eligibility please complete a Financial Assistance Application with all of the required personal and financial information. Return the form and supporting documentation to the facility where you received care.
Plain Language Summary Hospital Financial Assistance Policy
Resumen en Lenguaje Sencillo Política de Asistencia Financiera
Hospital Financial Assistance Policy
Política de Asistencia Financiera Hospitalaria
Financial Assistance Application
Solicitud Asistencia Financiera
View contact information for participating Baptist locations.
View a list of facilities that are not fully owned by Baptist and/or may not participate in either of the Baptist FAPs .
View a summary of Baptist Hospital's Self-pay Minimum Discounts.
Details on the billing and collection process are included in the Baptist Billing & Collection Guidelines.
This policy was established to offer additional assistance for professional services not covered in the Hosp-FAP. Financial assistance for emergency and medically necessary care is available for qualified patients. Locations participating in this program include Baptist Medical Group (BMG) and Medical Foundation of Central Mississippi’s (MFCM) physician and non-physician providers, clinics and foundations, as well as Baptist Home Medical Equipment.
In order to consistently apply assistance to all of the communities we serve, patients must fully comply with the application process. The completed application and all supporting documents must be returned to the facility where services were received within 10 business days from the date of the first billing statement.
Financial Assistance Policy for Professional Services
Política de Asistencia Financiera Para Servicios Profesionales
View contact information for participating Baptist locations
If you have questions regarding Financial Assistance, contact the Business Office at the facility where the services were received.
It is the amount the patient does not have to pay based on the patient's family size, financial situation and the Federal Poverty Guidelines (FPG). The discount amount is calculated as a percentage of charges. Baptist offers financial assistance to uninsured and underinsured patients.
Baptist has two financial assistance policies specifically for the uninsured and the medically underinsured. Both the Baptist Hospital Financial Assistance Policy (Hosp-FAP) and the Baptist Financial Assistance Policy for Professional Charges (Pro-FAP) detail the process for applying for financial assistance. Patients complete a Financial Assistance Application and submit the application, as well as all required financial documents to the billing office where services were received.
True to their name, the Hosp-FAP outlines the Baptist program for granting financial assistance for hospital and certain hospital-based charges. The Pro-FAP outlines the program for granting financial assistance on charges stemming from physicians and other professional services.
As of August 31, 2017, the discount percentages for the hospital and physician charges have been separated into two policies.
The biggest difference for BMHCC/BMH/BMG (etc.) facilities is the switch to a separate discount percentage table for professional services. These services must also be medically necessary and patients only have 10 days from the date of the first billing statement to apply for assistance under the Pro-FAP.
The biggest change for the Mississippi Baptist facilities is the method for qualifying patients for assistance. Patients will no longer be processed for assistance without providing a charity application. The discount determination switched from partially to completely income-based.
No, Baptist financial assistance only covers charges by participating Baptist facilities and providers. In some cases, patients may receive separate bills for non-covered services; example of which include outside labs and non-participating physicians, among others. Use the BMHCC website link for the list of participating providers.
The self-pay minimum discount is a flat rate discount amount applied to all applicable accounts for Hosp-FAP eligible patients. Patients determined to be eligible for financial assistance for emergency and other medically necessary care will not be charged more than the amounts generally billed (AGB) to patients with insurance. If the patient is unable or unwilling to provide the necessary supporting documentation required to determine eligibility per the Hosp-FAP, the patient will receive this flat discount rate. Please note that the actual discount percentage will vary between facilities.
The self-pay minimum discount is a flat-rate discount amount given to all uninsured patients. The minimum discount rate may slightly vary between different Baptist facilities due to geographic and reimbursement factors. As Baptist operates in three different states, discounts are impacted by not only federal guidelines, but also state and county laws.
No, Hosp-FAP eligible, self-pay patients will receive this discount automatically unless the patient or services received are specifically excluded from the Baptist FAPs. There is not a self-pay minimum discount for the Pro-FAP provider charges.
The self-pay minimum discount is a flat-rate discount amount given to uninsured patients for hospital and/or certain hospital-based charges. The minimum discount rate will vary slightly between different Baptist facilities due to geographic and reimbursement factors. The discounts are annually recalculated using charge and payment data; the minimum discount table is updated every October 1st. Baptist operates in three different states; discounts are impacted by not only federal guidelines, but also state and county laws.
Hospital-based charges are considered technical charges. Examples of which include charges for the use of equipment, facilities, non-physician medical staff, and supplies in areas such as hospitals, skilled nursing facilities and other institutions for outpatient and inpatient services. Rural health centers, hospital-based physician clinics, the Oxford Diagnostics Center and the Reynolds Hospice House are considered hospital-based facilities and are process under the Baptist Hosp-FAP.
The lists of providers participating in the Hosp-FAP and the Pro-FAP are included on the BMHCC website. A list of non-participating providers is also included on the website.
The fact that some clinics are included in the Hosp-FAP, instead of the Pro-FAP is somewhat confusing. The lists are determined by the corporate billing entity for each facility. Please reference the BMHCC website for up-to-date facility classifications.
Charges generated as the result of a motor vehicle accident are generally excluded from Baptist FAP discounts. However, if the patient provides proof that there is no third party insurance coverage for this incident, then the patient is eligible to apply for financial assistance. Both policies contain a short list of excluded situations and/or procedures.
The discount determinations are based on the FPG. The FPG uses family size to determine the income threshold percentages. Per the Baptist FAPs, "a family is a group of two or more persons related by birth, marriage, or adoption who live together; all such related persons are considered as members of one family. For instance, if an older married couple, their daughter, her husband, two children and the older couple's nephew all lived in the same house or apartment; they would be considered members of a single family and the household size or family unit would be seven."
The FAP states that the following documents can be used to determine the family income.
The most recent income information is given priority in determining financial status. Documentation supporting the income of all family members must be provided. Gross income is used for determining the patient's financial status. Noncash benefits like food stamps are not counted as income, although statements with income determination from these sources can be used to support the FAP income calculations.
No, letters cannot be used to substantiate income. If patients cannot provide any of the sources listed in the FAP as acceptable documentation, they are not eligible for additional FAP assistance unless the uninsured patient's charges were for emergency or medically necessary hospital charges, then a self-pay minimum discount will be applied to those charges.
Financial aid that a student is receiving is considered income and is counted in the income determination.
Once approved, the financial assistance discount percentage is good for 90 days. The coverage dates will be listed on the approval letter. After the discount period has expired, the patient will need to re-apply.
Patients who did not qualify for discounted care may reapply after 90 days or if they have experienced a material change in family or income status.
No, once approved for a Baptist FAP discount, that discount is good for emergency and/or medically necessary care at any of our participating facilities. The best practice is to show your assistance approval letter to the registration employee prior to receiving treatment.
Unless the discount period has expired, you do not have to apply again. You can take your assistance approval letter to any of the other participating facilities and show it to the registration person. Remember the discount is only good on emergency and medically necessary care and the actual discount percentage will vary based on the location the services were received. If you have already received the service and your discount was not applied, please call the Business Office number listed on your bill and they will work with you to resolve.
Below is a list of facilities that may not participate in Baptist’s financial assistance program.
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