Healthcare Quality and Accreditations

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At Baptist Health Systems, we define quality in a variety of ways including clinical quality of care, credentials, and patient experience. As a patient, you might see quality of your medical services defined by the cleanliness of the facility or how a health care employee cared for you during your medical visit.

Increasingly, more organizations provide information about the quality of care at hospitals to help patients make more informed decisions. We are dedicated to serving as a quality leader both locally and nationally by supporting the use of valid, reliable data to assure the delivery of optimal patient care. We collect data about our patients, their treatments and their outcomes. This data helps us to understand what we are doing that is working and where we might improve our practices for the best possible patient outcomes.

Baptist voluntarily participates in a variety of measurements for health care quality. For patients and their loved ones, the following information gives you an overview of how Baptist measures quality.

Voluntary Participation in Quality Reporting

Baptist voluntarily provides information to a number of outside organizations that report healthcare quality. Some of these include the following.

 HealthGrades HealthGrades is an independent healthcare ratings organization, providing ratings and profiles of hospitals, nursing homes and physicians to consumers, corporations, health plans and hospitals. It is a for-profit organization listed on the Nasdaq stock exchange. In 2014, no hospital in Jackson has more 5-Star Ratings from Healthgrades than Baptist Medical Center. See our full listing of HealthGrades recognitions. 

Hospital Compare This website is a joint effort of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS), and the Hospital Quality Alliance (HQA). The HQA is a public-private collaboration established to promote reporting on hospital quality of care. The HQA consists of organizations representing consumers, hospitals, doctors, employers, accrediting organizations, and Federal agencies.

Accreditations and Certifications

Baptist seeks accreditation from a number of organizations committed to healthcare quality. Among these are The Joint Commission (JC), the nation's largest health care regulating organization. See our full list of accreditations and certifications.

In addition to overall accreditation for Baptist Medical Center and Mississippi Hospital for Restorative Care, many of our specialized programs have earned quality awards and certifications. Many of these are a result of meeting or exceeding stringent criteria from evidence-based best practices, and on-site reviews by experts in their fields of practice.

Physicians

Baptist requires board certification for physicians to remain on its active medical staff. Board-eligible and board-certified physicians have been trained in their specialized areas of medicine. They have practiced for a specific period of time and passed a written or oral examination. 
Learn more at www.ama-assn.org.

Patient Experience

Patients define their satisfaction both in terms of medical care outcomes and the level of personal care they receive.

At Baptist, we measure patient experience using NRC Picker. These results are reported publicly and measure patient experience across the continuum of care.

What Our Patients Say

See video patient testimonials at "What Our Patients Say."

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